What is the acceptability and feasibility of routinely collecting and using patient-reported experience, outcome and social need measures to improve primary care and what are lessons for Ontario Health Teams? 

Data to Enable a Learning Health System, Integrating Health & Social Care
In Progress
Data collection
April 2023 – June 2023  | Funders: Ministry of Health, Ontario


Healthcare leaders in Ontario and across Canada have shown a growing interest in the collection and use of patient-reported measures within primary care and integrated care models. This interest stems from the desire to improve population health, promote equity, and foster the development of learning health systems. 

Notably, emerging models of integrated care, such as Ontario Health Teams, aim to enhance patients’ overall care experience. 

The objective of this study is to assess the acceptability and feasibility of routinely collecting Patient Reported Experience Measures (PREMs), Patient Reported Outcome Measures (PROMs), and Patient Reported and Inferred Social Measures (PRISMs) to effectively support primary care and integrated care models, including Ontario Health Teams. 

This is a rapid research project running from March to June 2023. It includes patient interviews, Ontario Health Team leaders focus groups, key informant interviews with experts in patient-reported measures and deliberative dialogues.  


This study aims to understand the acceptability and feasibility of implementing PREMs, PROMs and PRISMs routine data collection in primary care in Ontario Health Teams and to identify challenges and opportunities to scale up the use of this data to inform improvement efforts.

This study will formulate considerations for which patient-reported measures should be collected, how they should be collected and analyzed, how they should be used to inform care and overall recommendations for scale-up. 

Team Members

  • Mélanie Ann Smithman (Postdoctoral fellow and Lead)
  • Andrew Pinto (Principal Investigator)
  • Zahra Ismail (Knowledge User)
  • Segun Ogundele (Research Coordinator)
  • Joseph O’Rourke (Research Coordinator)
  • Reem Hamdonah (MPH Practicum Student)

Advisory Members

  • Alexander Zsager (Patient Partner)
  • Gabriela Covaci  (Patient Partner)
  • John Zhan (Patient Partner)
  • Mary Liu (Patient Partner)